We are happy to add a personal embroidery to your Cape- our partners at the embroidery in Kreuzberg take ca. 1-2 weeks for that. Click
It goes without saying that you can change or cancel your order, given that we haven’t shipped it yet or it has been
We can usually change that without further problems, given that the cape has not been shipped yet. Please send us an email with your correct details and include your reference number at firstname.lastname@example.org and we will try our best to swiftly process your requests.
We certainly do! Please include your name, post number, and the number and address of the post station when you place your order.
If you cannot find the cape that you have spotted somewhere outside our website, let us know anyway. It is possible that it is from an old collection (and sometimes we may have a couple left in our Berlin Showroom) or it may be a sample for a future collection. Please do not be shy and just contact us under email@example.com. If there is a way to get this cape to you, we will make sure that you can get it!
If the order has been placed successfully, our customers will receive a confirmation email. If you did not receive one, double-check in your spam folder as well. When in doubt, give us a call on +49 3064449691 and we will check if your order is within the system.
Our parcels are shipped with DHL, and within
We do offer express delivery with DHL to ensure that the capes will be with your
You are more than welcome to come by our lovely Showroom in Schöneberg and pick up your cape. Or if you would prefer to shop “offline” and
There is indeed, either a digital voucher or the option of a beautifully hand-minted card that we send per post. You can freely choose the voucher value. Please just give us a call under +49 3064449691 or an email to firstname.lastname@example.org- we are currently working on a voucher-tool for the website to make this step easier for you in the future.
We offer the following payment methods:
-Advanced commission/bank transfer
Click here to get more details about the payment methods.
In case you do not feel drawn to our website payment methods, we are very happy if you send us an email to place your order. Just tell us which cape you would like and the shipping address and email us under email@example.com
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